When I try to login to cPanel, the page never loads -- it just keeps clocking...

Started by Jason, April 26, 2010, 07:58:57 PM

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Jason

I get this question from time to time and there are a number of causes.

"I try to login to cPanel but after I enter my login information, it just keeps loading (clocking) and never lets me in."

Possible cause:  Firewall at your current location. 
Some corporate firewalls block the port that cPanel uses to connect.

Instead of going to http://www.yoursite.com/cpanel, please try htpp://cpanel.yoursite.com instead.  If that path works, then you likely have a firewall issue.

Possible cause:  Server issue.
If both paths just clock, please open a ticket as there may be a server-wide issue we need to correct.

Thanks!