Unable to Send Email

[Mark]

Hi Jason, I mentioned this in that other topic, but I didn't want to steer it off course so I'm creating a new topic.

Anyways, I'm having issues sending e-mails. I can retrieve e-mail fine, but I can't send. Any idea what this might be? I should note that I haven't changed anything in Outlook.

[Jason]

Is outlook providing an error message by chance?

[Mark]

I can't copy and past ther error, but it's basically saying that the connection is timing out when connecting to the SMTP server.

[Jason]

Ok, we're looking into this now for Hurricane.

[Jason]

We can't find anything abnormal with the mailserver on hurricane.  Are you still seeing this?

[Mark]

Well, no, it seems to have gone through. But, just in case I sent a test e-mail to my Gmail account from the account in question and even though Outlook didn't error out the email never made it to my Gmail inbox.

[Mark]

I just tried again and it's timing out again. I am however, able to send email from Outlook using my work account and Gmail account just fine.

[akheir]

I am having a similar problem with a client.

[Jason]

Ok, investigating further.

If you have specific error messages or accounts involved, please email them to me.

Thanks

[akheir]

That is the annoying thing - no error!:)

Just won't send - timesout eventually.

[Jason]

Can you send me an account in question?  (Or is it all of them on that domain you mentioned?)

[Mark]

For me, it's just my somesecretplace.com e-mail and that's the only POP account I have.

[akheir]

For my client - it is all accounts.

[Jason]

Ok, can you both try again now? 

[Mark]

It took a little longer than usual (not much longer) but I *think* it sent. I e-mailed you, so if you get it, let me know.