"untrusted ssl cert" -- jetstream

Discussion started on Support

Hi Jason.

Just this morning got an "untrusted ssl cert" on my iphone mail app for jetstream hosted site.

In a pre-coffee haze I clicked "accept".   

With Heartbeat etc, just wondering if I should be concerned or is it a routine update at your end?

PS  thunderbird on my (mac) laptop had no mention of this when I opened it this am.

#1 - May 15, 2014, 01:57:03 PM

The certs on Jetstream were reset on May 8th.  (They renew each year).  Many modern browsers, mail programs, phones, etc may prompt you with this warning because cPanel uses self-signed certs for security.  Since they are self-signed and not backed by a trusted root/authority, programs will warn you to be on the side of caution. 

Here's a similar discussion:

#2 - May 15, 2014, 02:05:07 PM

#3 - May 15, 2014, 03:47:00 PM


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