Charlottezweb

Charlottezweb Hosting => Server Updates & Outages => Topic started by: Jason on August 03, 2011, 10:57:27 PM

Title: Aug 5, 2011 :: Scheduled Tornado outage
Post by: Jason on August 03, 2011, 10:57:27 PM
I've scheduled maintenance for Tornado on Friday, Aug 5 at 5:45am EST.
Note:  This is a private, dedicated server.

The secondary harddrive is not responding (despite a reboot earlier this week) and will be tested and replaced if necessary.

I expect this server will be offline for up to an hour on Friday morning for the datacenter to complete this work.

Thanks,
Jason

Title: Re: Aug 5, 2011 :: Scheduled Tornado outage
Post by: Jason on August 05, 2011, 06:46:23 AM
This maintenance window is complete for today.

Monitored downtime was under 15 minutes.
Title: Re: Aug 5, 2011 :: Scheduled Tornado outage
Post by: Jason on August 06, 2011, 07:11:18 AM
Update:  The work yesterday only partially completed what was needed.  It was determined that we need to replace the secondary harddrive in this server.

This work is being completed right now.  There should be about 15 - 30 minutes of outage right now.
Title: Re: Aug 5, 2011 :: Scheduled Tornado outage
Post by: Jason on August 06, 2011, 07:32:29 AM
The secondary harddrive has been replaced.  Alertra monitored the outage at just shy of 20 minutes.

Thank you.