Charlottezweb

Charlottezweb Hosting => Server Updates & Outages => Topic started by: Jason on December 11, 2012, 09:20:27 AM

Title: December 11, 2012 :: Monsoon server outage
Post by: Jason on December 11, 2012, 09:20:27 AM
Monsoon became unresponsive about an hour ago and was rebooted.  It has not fully come back online at this time.  The datacenter is currently investigating.

I'll keep our Server Status page updated as information becomes available.

http://www.charlottezweb.com/clients/serverstatus.php

Thank you for your patience.
Title: Re: December 11, 2012 :: Monsoon server outage
Post by: Jason on December 11, 2012, 09:24:55 AM
The server failed an automatic file system check upon the first reboot.  We're going to run a force version of the same command now. 

Realistically, this could take upwards of 30 minutes to an hour typically.
Title: Re: December 11, 2012 :: Monsoon server outage
Post by: Jason on December 11, 2012, 11:32:02 AM
The forced-fsck repaired the file system issue.  This was at approximately 10:12am EST. 

The total outage time reported by Pingdom was 1hr 59 minutes.

Regards,
Jason