Charlottezweb

Charlottezweb Hosting => Server Updates & Outages => Topic started by: Jason on April 17, 2013, 06:05:27 PM

Title: April 20, 2013 :: Scheduled datacenter network maintenance, multiple servers
Post by: Jason on April 17, 2013, 06:05:27 PM
Edit:  Right after I posted this, the timeframe of the maintenance was updated.  The correct times are now below.

As posted to our Status page (http://www.charlottezweb.com/clients/serverstatus.php), one of our datacenters will be performing some network maintenance this coming Sunday morning for approx 1 hour.  It's possible these servers may be impacted for a window of approx 15 minutes during that timeframe. 

Normally disruptions during this type of maintenance are rare but depending on the route a person's connection takes to reach the server, it's possible they could see some slowdowns or potential interruptions during this timeframe and immediately following until routing stabilizes.

Details posted to Status site: (http://www.charlottezweb.com/clients/serverstatus.php)
Quote
One of our datacenters will be performing some network maintenance on Sunday, April 21th from approx 2am - 3am EST.

This may impact the following servers:

Jetstream
Monsoon
Sirocco
Supercell
Tempest
Tsunami

Window duration: 1 hours
Anticipated impact: 15 minutes

Description:
Upstream Network Maintenance

Impacted services:
Atlanta Gold and Silver network connections

Details of Maintenance:
Hardware upgrades will be carried out on equipment carrying connections for nLayer and some peering links, resulting in a short disruption of connectivity for traffic passing through these connections.  Some network instability and suboptimal routing may occur during the scheduled window as traffic is rerouted through other upstream providers.

Thanks!
-Jason