Charlottezweb

Charlottezweb Hosting => Server Updates & Outages => Topic started by: Jason on July 01, 2013, 04:06:53 PM

Title: July 1, 2013 :: Sandstorm / Thundersnow network disruption
Post by: Jason on July 01, 2013, 04:06:53 PM
There was a network disruption lasting around 30-40 minutes impacting two of our servers. 

- Sandstorm
- Thundersnow
(which also hosts Charlottezweb's main sites)

From what I've gathered from the datacenter, it looks like an attack was impacting a part of their network so they've been working to mitigate that.

Out of the 8 servers we have in that datacenter, only 2 were impacted.

I will update this thread later if I get further details from them. 

Thank you,
Jason
Title: Re: July 1, 2013 :: Sandstorm / Thundersnow network disruption
Post by: Jason on July 01, 2013, 07:10:29 PM
Per the previous update, the datacenter confirmed that it was an attack impacting a portion of the network that these two servers utilize.  They detected the spike in traffic before I was alerted to the outage and were already isolating it when I reached out to them.   :)

Please let me know if you have any questions.  Thanks!
Title: Re: July 1, 2013 :: Sandstorm / Thundersnow network disruption
Post by: Steve on July 02, 2013, 02:40:16 AM
I would like to thank Jason for his prompt action to solve the problem. Great Service as always.
Title: Re: July 1, 2013 :: Sandstorm / Thundersnow network disruption
Post by: Jason on July 02, 2013, 06:48:11 AM
Thank you!