This was emailed to all clients on the morning of Sunday, Aug 13.
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Greetings from Charlottezweb,
Just a quick note to advise that we will begin upgrading the kernel (part of a server's operating system) on all of our servers on Tuesday, August 15 around midnight EST.
After upgrading, each server will need to be rebooted which should result in no more than 5-10 minutes of outage, typically less.
If you have any questions, feel free to post them here. Thank you!
Regards,
Jason
Update: This was temporarily postponed due to a scheduling conflict last night. I will update this thread and re-email everyone once I have a new confirmed time/date from our tech team.
I will aim to make it several days out again so you can update your clients/users if applicable.
My apologies for the delay.
This has been rescheduled to occur around 11pm EST to midnight tomorrow -- Thursday (Aug 17, 2006).
I will post here again as the reboots are completed.
Thanks!
The upgrades were completed without incident last night.
Thanks!