We've had 2 instances of unrelated outages on Hurricane luck in the last 24 hours. Fortunately neither of them are server issues to be concerned with.
Last night a request I put in to have an IP updated was made on the shared IP which should've never happened. That resulted in all web requests being routed to a login page for just under 10 minutes until I had it corrected. I accept responsibility for this happening though it came down to someone not reading a request properly unfortunately.
And then today -- about 15 minutes ago -- Hurricane experienced about 10 minutes of outage due to a disconnected fiber line at the datacenter. The new datacenter where Hurricane is located is still adding new network providers (which is great news) but a technician unplugged a fiber line he shouldn't have which caused this issue.
Both events are completely unrelated, but I wanted to let you know the causes so you don't think it's a server problem.
Regards,
Jason
Quote from: Jason on September 29, 2006, 03:52:04 PMAnd then today -- about 15 minutes ago -- Hurricane experienced about 10 minutes of outage due to a disconnected fiber line at the datacenter. The new datacenter where Hurricane is located is still adding new network providers (which is great news) but a technician unplugged a fiber line he shouldn't have which caused this issue.
Oops! lol imagine being that guy. ;)
Indeed. There are words for mistakes like that but I'll save them for your imagination :D
Although, as a result of this coming up with other clients at the dc, they're putting in some great failsafe systems there -- they're still moving equipment from the other dcs. It should be an amazingly redundant dc once everything is done shortly.
Of course, human error will get you every time.
Quote from: Jason on September 29, 2006, 04:25:14 PM
Of course, human error will get you every time.
Yes sir. :D