Charlottezweb

Charlottezweb Hosting => Server Updates & Outages => Topic started by: Jason on April 03, 2007, 08:43:49 PM

Title: April 8, 2007: Hurricane secondary harddrive replacement
Post by: Jason on April 03, 2007, 08:43:49 PM
This post is being emailed to all clients on Hurricane tonight (April 3, 2007):
(Didn't get this email?  Contact me to have your address updated in our systems)

This message only applies to clients who have accounts on our server "Hurricane."

Hurricane's secondary harddrive has failed and needs to be replaced.  In an attempt to provide as much advanced notice as possible to you and to schedule around a "quiet" timeframe, I have scheduled the swap to occur this coming Sunday (April 8, 2007) around 10pm EST. 

Once the datacenter begins the swap, they will power down the server, swap out the secondary drive and restart.  If all goes well, the outage should be approximately 15 minutes though it could take longer.  This is a pretty standard procedure so I don't anticipate any problems.

I will post updates to this thread once the swap begins (and ends) and we can use this as a point of communication if needed.

Thank you,
Jason
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: NineseveN on April 03, 2007, 09:40:50 PM
Ouch, I'll be off the grid for 7 days starting that morning...how can I be sure that my site isn't going to go down for the count while I'm gone until I can come back to fix it?
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: Jason on April 03, 2007, 09:55:55 PM
This is the secondary harddrive.  The only thing stored on it is nightly and weekly backups.  It serves no other purpose.
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: NineseveN on April 03, 2007, 10:24:14 PM
That answers that then....good luck with the swap.  :)
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: Jason on April 03, 2007, 10:29:34 PM
Thanks! 

If it *had* to happen, I'm very happy it was the secondary and not the primary.
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: CountryLady on April 04, 2007, 12:18:26 AM
Once again, Jason... Thank you for keeping us informed and updated.

Your integrity and dedication is greatly appreciated.
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: Mark on April 04, 2007, 11:56:22 AM
Mmkay. :)
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: Jason on April 08, 2007, 09:42:19 PM
Reminder:  We are still proceeding with this harddrive swap at 10pm EST -- approx 20 mins from now.

I will keep this thread updated.
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: Jason on April 08, 2007, 10:03:37 PM
Starting momentarily...
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: Jason on April 08, 2007, 10:26:51 PM
The swap is complete.

Alertra reported it at just over 10 mins though it was out a few mins before it saw it.  I estimate we were out no more than 15 as expected.

Thank you.
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: Mishenka on April 08, 2007, 10:29:41 PM
 :)
Title: Re: April 8, 2007: Hurricane secondary harddrive replacement
Post by: Mark on April 09, 2007, 01:46:48 AM
Right on. :)