Greetings to all Charlottezweb Customers!
I wanted to make a quick post to advise that a very significant hurricane is headed my way over the next few days.
The hurricane will have zero impact on your websites/services as that's hosted hundreds of miles of away but I wanted to make you aware that I may temporarily lose my access to the internet for a few days.
There may be no impact but in the event you don't hear back from any support tickets or emails to me, please be aware I'll respond as quickly as I can. I have mobile service and will respond but may need your patience in terms of response time.
Thank you for your understanding and business!
I've received a great number of supportive emails back from customers tonight -- Thank you!!
I will respond to each and every one of them as soon as I can but I want to say that the feedback thus far has been amazing. I greatly appreciate your understanding.
For those with concerns, please let me know or open a ticket so I can address personally.
I appreciate everyone's comments and understanding.