March 31, 2016 :: Remote Support Available

Started by Jason, March 31, 2016, 08:42:35 pm

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Jason

March 31, 2016, 08:42:35 pm Last Edit: July 03, 2016, 08:05:07 pm by Jason
We've added ScreenConnect to our lineup of tools that are available for support when needed.  This option lets us screen share and/or take control of remote desktops to quickly solve issues if tickets and/or email options don't help.

I've used it a few times in the past week to fix a few issues and it's a nice option if and when needed.

https://charlottezweb.screenconnect.com/

Cheers,
Jason