Cyclone Down?

WSA · July 27, 2006, 10:23:52 AM

Getting the white screen of time out death. Is there something wrong?

Jason · July 27, 2006, 10:29:28 AM

Can you email me a tracert from your pc. It's up fine for me.

Regards,
Jason

Jason · July 27, 2006, 10:31:59 AM

Loads are looking great. I don't see any problems unless a tracert reveals a network issue between us.

Mark · July 27, 2006, 10:43:19 AM

My website is working fine.

WSA · July 27, 2006, 10:44:54 AM

Quote from: Jason on July 27, 2006, 10:29:28 AM
Can you email me a tracert from your pc. It's up fine for me.

Regards,
Jason

Well, actually somebody else called me up and stated that it was down. It's not my computer.

Jason · July 27, 2006, 10:51:11 AM

We'd really need a tracert from the impacted pc to the server to see where the drop lies. If it's not within the DC, there's potentially not much we can do.

Although, if it's just a network blip somewhere it's hopefully just temporary for that user.

There aren't any major problems out there presently:

http://scoreboard.keynote.com/scoreboard/Main.aspx?Login=Y&Username=public&Password=public

WSA · July 27, 2006, 10:55:02 AM

Ok, i'll send you an email.

it's down on mine also.

WSA · July 27, 2006, 11:14:43 AM

it looks like i got hacked again with some redirect script. working on it right now

Jason · July 27, 2006, 11:39:15 AM

Quote from: WSA on July 27, 2006, 11:14:43 AM
it looks like i got hacked again with some redirect script. working on it right now

Maybe you already restored, but it looks normal to me.

What were you seeing?

WSA · July 27, 2006, 02:08:06 PM

One of the blocks had an RSS feed gone bad. We had to delete it from the Database and then all was well.

Thanks though for your help. We had no idea what it was.

Jason · July 27, 2006, 02:14:41 PM

Quote from: WSA on July 27, 2006, 02:08:06 PM
One of the blocks had an RSS feed gone bad. We had to delete it from the Database and then all was well.

Thanks though for your help. We had no idea what it was.

Hmmm...call me crazy, but that's a small coding issue

Maybe you could use an iframe or some manner that doesn't restrict your load time to other sites you pull content from. You could be causing yourself some unneeded page loading issues otherwise.

Glad to hear it was that simple though!