Problems on the server (thunder) with PHP?

Kris · January 23, 2007, 04:02:03 AM

Checked all the files online through FTP and all files and configuration seems okay.
When I point to html pages all is fine, when I point to php files my browser is trying to download them.

What is wrong on thunder, am I the only one?

Jason · January 23, 2007, 06:58:13 AM

Quote from: Kris on January 23, 2007, 04:02:03 AM
Checked all the files online through FTP and all files and configuration seems okay.
When I point to html pages all is fine, when I point to php files my browser is trying to download them.

What is wrong on thunder, am I the only one?

I got your email on this. I'm unable to recreate -- the link you sent opens fine here.

You said your trace was working fine?

I've seen that happen before when I've been taxing my connection. For example, if I'm downloading from one of my sites and I open it in a browser at the same time while checking my email...I've occasionally (maybe once every few months) had the browser try to download the page instead of parse.

Regards,
Jason

Kris · January 23, 2007, 08:00:58 AM

Hi Jason,

We (all of my users) had problems for several hours. Now all works fine again.
It is a mistery for me too, but it seemed like PHP was not recognized as a script. Normally a browser then tries to download the file.
I cannot recreate it either.

Jason · January 23, 2007, 08:45:17 AM

I haven't heard of it impacting everyone before -- I can isolate when I've had that happen to me due to my home connection being swamped.

When that happened, did you post this thread at the same time? This site is on the same server so that would make things seem more isolated.

Kris · January 23, 2007, 08:57:45 AM

Quote from: Jason on January 23, 2007, 08:45:17 AM
I haven't heard of it impacting everyone before -- I can isolate when I've had that happen to me due to my home connection being swamped.

When that happened, did you post this thread at the same time? This site is on the same server so that would make things seem more isolated.

I did post in the meantime here.

I get the idea there were too many connections or the site must have been flooded... Can you check the logfiles?

Mark · January 23, 2007, 09:56:22 AM

What version of PHP is on that server, and are you having the issue with SMF?

They are having that problem on the SMF server too and I can't remember if it was SMF or the version of PHP they are running. I'm not at a computer at the moment but when I get to one I will follow up.

Jason · January 23, 2007, 11:28:32 AM

This particular server has 5.0.4

Thanks!

Jason · January 24, 2007, 10:39:43 AM

Kris,

We found your issue. Your domain access logs were over 2gigs as of yesterday morning. They exceeded their allowed size and were therefore not accepting further writes. I think that was bottlenecking your traffic or at the least, causing the delays each time a page was accessed that caused the symptoms you described.

We've configured the domain access logs to be cleared each time stats run to prevent this going forward.

Kris · January 24, 2007, 10:58:46 AM

Quote from: Jason on January 24, 2007, 10:39:43 AM
Kris,

We found your issue. Your domain access logs were over 2gigs as of yesterday morning. They exceeded their allowed size and were therefore not accepting further writes. I think that was bottlenecking your traffic or at the least, causing the delays each time a page was accessed that caused the symptoms you described.

We've configured the domain access logs to be cleared each time stats run to prevent this going forward.

have the same problem now while writing this post...

Concerning logs, I can remember in the past you already once configured the logs to be cleared automatically, right?
Where can I read all these logs, all stats I try to read through cpanel are empty per domain, urchin even gives error messages.

Jason · January 24, 2007, 11:36:55 AM

Quote from: Kris on January 24, 2007, 10:58:46 AM
have the same problem now while writing this post...

Concerning logs, I can remember in the past you already once configured the logs to be cleared automatically, right?

Which logs? We've done this in the past for various logs -- like Urchin that used to get incredibly large for some users.

However, your domain access log file is less than 5mb right now.

We're looking into what may be happening on your site.