Oct 30, 2010 :: Network issues

[Jason]

There is some sort of network activity going on as of about 8-10 minutes ago.  Monsoon was reported unreachable but then was reported reachable again.

Tsunami just briefly wasn't reachable as well.

I spoke to the datacenter and they are investigating it now.  Their site is also unreachable to me.

[Jason]

To clarify, Monsoon and Tsunami are not being reported as down by Alertra however I can't get sites on them to load for me so they are still impacted.

The same is true for the datacenter.  I can't get to most parts of their sites.

They are working on this now.

[Jason]

Ok, as of just now, it's looking good for me.

I'll continue to monitor but I'm able to reach their sites and ones on Monsoon and Tsunami now.

I'll see what I can find out from them as well.

[Pam]

Looks like we're back in business Jason.   Thanks!

[Jason]

Here's the cause from the datacenter president:

"Today at 6:20 pm EST GMT-5 core a router on the gold network died. I do not konw why yet but we maintain cold spares for every piece of equipment and will replace the gear. The network team is working on it at this moment and I am sure it will be back up shortly.

During this time you may experience sub optimal routing while we are missing some of our upstreams and router capacity."