The Strangest Thing happened to me...

[Garrett]

Today, I uploaded a new website. I have uploaded all the images, etc. that go with the website. I pull up the website, and the menu looks just like the old menu, and I changed it in my website designer (BlueVoda.) Okay, so I refresh thinking it will fix it. Problem's still the same. The menu items was for yesterday's St. Pattys Day theme, however, today I put the traditional website back up. The new items (text in middle, quick menu at bottom, Welcome sign) do show up, but the menu doesn't want to change.

I deleted the colored squares with text overlay and made the buttons images, so you can click anywhere on the button. The old buttons were square, but I created rounded ones. I've even deleted my cookies and still shows it. I even deleted the images for the St. Patty's Day buttons (as I don't need them anymore and they'll be modified for St. Patricks Day 2013!)

Please help! http://tinlizzieonline.com/

[Jason]

It's hard to help when we don't know what the before and after should look like

You may want to open a ticket with screenshots of what should show up and what's not so we can troubleshoot. 

Did you try deleting all the site files via ftp and then re-uploading so you know you only have the latest files present on the server?

[Garrett]

Yes. The old buttons have overlayed text, the newer buttons are images themselves with the text in the image.

I deleted the old "index.html" folder and replaced it with the new one, but still no luck.

[Jason]

I deleted the old "index.html" folder and replaced it with the new one, but still no luck.

Did you replace all the stylesheets and image files too?  The index page may not contain all the files.

[Garrett]

Yes.

I use a Drag-and-Drop editor (BlueVoda) which is designed for their hosting only, but I found a little nifty way to work around that by copying the HTML Code it provides and putting it into CoffeeCup Free HTML Editor and uploading it. It usually works fine.

[Jason]

This is hard to troubleshoot without watching you do it but the server can only load the files that are on it.  So if you have deleted all of the files out of public_html and then you upload the new files again, the new site will load. 

If you're not seeing it, is it possible that your browser is caching the old site?  Have you cleared all cache and cookies? 

Do you have another computer or browser you can view the site on to see if it loads properly there?

[Mark]

When I visit your site I see the menus with overlaid text (which you said you got rid of) and they are using two backgrounds;

http://tinlizzieonline.com/images/used.png

and

http://tinlizzieonline.com/images/off.png (which is actually missing)

Are you sure you uploaded your changes to the correct directory? Take a look at your files on the server via FTP and see if things may be in the wrong place. If not, are you sure you've uploaded the correct files?

[Garrett]

Mark, I deleted the "off" image due to that being the problem. The new site doesn't implement the off image, but the used image.

I'll check to make sure my FTP software didn't screw up.

[Garrett]

Just did a check, everything's there.

I want to get rid of the overlaid text. My HTML Editor gave me a preview, and the overlaid text was gone, as in the BlueVoda. But when I uploaded it to the internet, it still gives me overlaid text, even after deleting cookies (yum...), clearing history, and refreshing. Everything's there, not a bit is missing.

The old version didn't have the bottom "tabs" at the bottom. The new website is the only one that has that, but had different images.

[Jason]

I want to get rid of the overlaid text. My HTML Editor gave me a preview, and the overlaid text was gone, as in the BlueVoda. But when I uploaded it to the internet, it still gives me overlaid text, even after deleting cookies (yum...), clearing history, and refreshing. Everything's there, not a bit is missing.

The overlaid text is there because it's still in your code. 

Here's the "home" section of your menu:

Code Select Expand


<div id="bv_Text1" style="margin:0;padding:0;position:absolute;left:37px;top:166px;width:47px;height:44px;text-align:left;z-index:5;">
<font style="font-size:16px" color="#FFD700" face="Trebuchet MS"><b>Home</b></font></div>


The word "Home" is the text that overlays and it's still in your code.

Also, if you deleted the "off.png" image from the server because you didn't want it to load, you should go back through and clear it from the code as well.  It's referenced multiple times in your menu.

[Garrett]

That is not what my HTML software shows me (it has a preview section.)

[Jason]

Have you viewed the html in a plain text editor before you uploaded it to confirm the program isn't doing something strange?  If the html doesn't have that, then it sounds like the upload via your ftp program isn't working or the file is going to the wrong place.